Workflow automation
Lightweight, custom tools that handle the repetitive work: data entry, quotes, invoices, reports and handovers.
AI agents
AI agents that take real work off your plate
AI agents go beyond chat. They read, decide and act: processing incoming information, applying your business rules and completing multi-step tasks across your tools. We design them so people stay in control.
- Free 30-minute consult
- Clear, upfront pricing
- Auckland-based, NZ-wide
A chatbot answers questions. An agent gets work done.
Given a goal, an AI agent can gather information, check it against your rules, use your systems and hand back a finished result, or escalate to a person when it should.
We build agents for well-defined, valuable workflows where the steps can be described and the outcome checked. That keeps them reliable, measurable and safe.
What you get
Deliverables
- Agent design: goals, rules, tools and when to hand over to a person
- A custom AI agent connected to your systems and knowledge
- Guardrails: permissions, approval steps and audit logging
- Testing against real scenarios, including edge cases
- A dashboard or log so you can see what the agent did and why
- Monitoring, tuning and support after launch
How it works
A clear, low-risk process
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Define
We pick a workflow with clear rules and a measurable outcome, and agree what the agent may and may not do.
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Prototype
We build a working prototype quickly and test it on real examples with your team.
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Harden
We add guardrails, approvals, logging and integrations so it’s safe for daily use.
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Operate
We launch, monitor results and tune the agent as your business changes.
Examples
What this looks like in practice
Every solution is shaped by your operations, data and goals. These are typical starting points.
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Customer enquiries
Answer questions from your own policies, products and pricing, and book or escalate when needed.
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Order and job processing
Read incoming orders or job requests, check them against your rules and create them in your systems.
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Document review
Extract key details from contracts, applications or invoices and flag anything unusual for review.
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Scheduling and follow-ups
Coordinate bookings, reminders and follow-ups across email and calendars.
Pricing
Clear, upfront pricing
Every engagement starts with a free 30-minute consultation. You’ll get a fixed scope and a clear price before any work begins, so there are no surprises.
FAQ
AI agents: common questions
What’s the difference between an AI agent and a chatbot?
A chatbot responds to messages. An AI agent works towards a goal: it can take several steps, use tools such as your CRM or calendar, and complete a task end to end, within the rules you set.
Are AI agents safe to use in my business?
They can be, when they’re designed properly. We limit what each agent can access and do, add approval steps for important actions, and log every decision so you can review it. Agents hand over to a person when they’re not confident.
Which AI models do you use?
We’re model-neutral and choose the right model for the job, balancing quality, speed, cost and where your data is processed. We’ll explain the options and trade-offs in plain language.
How do we know it’s working?
Every agent we build comes with clear success measures agreed upfront, such as time saved, response times or accuracy, and the logging to track them.
Related
Often paired with
AI strategy and readiness
A clear-eyed look at where AI will save time and money in your business, and a practical roadmap to get there.
Start with a free 30-minute conversation
Tell us what’s taking up your team’s time. We’ll show you where AI can help, what it would cost, and what to do first. No obligation and no sales pitch.